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Independent Rating based on 2 customer reviews: 50%

0.30.3

Date	Product	Score	Customer Comment	Our Response
03-Jan-2012	Emerald & 0.02CT Diamond Ring 9K White Gold	Service Product	Service rating : Speedy delivery and well packaged. Pity the ring was so rubbish! Product : Glad I waited a week to leave feedback. Ring absolute rubbish Very very thin band and emerald stone missing after a week Not worth claiming on insurance due to excess on policy Absolute disappointment Avo... Read more...	Sorry to hear how you feel, very strange that an emerald would fall out so quickly. Maybe you didn't realize that all our rings come with a full 5 year guarantee and we have a 30 day refund policy so if the ring really wasn't what you hoped for all you have to do in send it back. I have sent you ema...
16-Jun-2011	Emerald & 0.02CT Diamond Ring 9K White Gold	Service Product	Service rating : the store was well presented and informative, easy to use and good customer servcie Product : stone was flawed and chipped and broke very easily Read more...	I know that you purchased the ring back in January but we are unaware of any problems that you have had with the ring. Perhaps the best thing to do is send the ring back so we can take a look at it and find out what the problem is. I am sure it could be sorted. Woul...

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• UK VAT Included (can be excluded for non EU orders)
• Fast Free Insured UK Delivery - Read More
• International Delivery Via Fedex - Read More
• Stunning presentation boxes - Read More
• Discrete outer packaging (no surprises spoiled!)
• Personal Gift Messaging

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