Ask The Jeweller

Ask The Jeweller
Latest Question on "Ask The Jeweller"
Asked by
JUDITH B

Answered by
SARAH



09/02/2012
Viewed 8 times

RTC-H3592 I am buying these as a present if they need to be returned for a refund are there any specific instructions as these are for...

Product: 9K Gold Diamond Channel Set Huggy Earrings

Hi Judith, all of our earrings go through a stringent process of cleaning and can be returned for a full refund or exchange within 30...

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Asked by
ADAM W

Answered by
SARAH



09/02/2012
Viewed 6 times

Good morning, I want to purchase a engagemant ring but trying to get the correct size from my partner is a little tricky as I...


Hi Adam, yes of course, you can send the ring back to be resized at your convenience.


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Asked by
AI

Answered by
SARAH



09/02/2012
Viewed 3 times

What's the size of tue earrings in cm? Thank you

Product: 9K Gold Diamond Crossover Design Earrings

Hi, the measurements for these earrings are 15 x 9mm, if you need any further assistance, please just let me know.


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Asked by
STEVEN S

Answered by
DEBBIE



09/02/2012
Viewed 2 times

Could you tell me how the width of the band itself. Also, as it is 0.80ct, does this mean the sapphire is smaller than 7mmx5mm...

Product: 18K White Gold Diamond and Sapphire Oval Ring 0.30ct

Hi Steven

The width of the band is about 2.3mm and the sapphire stone is correct as 7x5 which is indeed 1.00ct, I hope this clarifies...

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Asked by
CALLUM P

Answered by
SARAH



08/02/2012
Viewed 6 times

Is there any stores local to hatfield or in hertfordshire

Product: 9K White Gold Diamond and Ruby Pendant 0.03ct

Hi Callum, we don't have a shop as such, we have a warehouse. Unfortunately security and insurance issues prevent us from allowing you to come...

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Asked by
PETER R

Answered by
SARAH



08/02/2012
Viewed 4 times

What is the differnce between Canadian diamonds and otheres?

Product: Lily 18K Gold Canadian Diamond Ring 0.30CT H/SI2

Hi Peter, thank you for your enquiry. Our Canadian Diamonds are officially laser inscribed with a Canadian diamond laser with a unique identification number matching...

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Asked by
MARY B

Answered by
SARAH



08/02/2012
Viewed 3 times

Ring E3162. how many gems in this and what are they please?

Product: Sapphire & 0.02CT Diamond Ring 9K White Gold

HI Mary, this ring has a beautiful sapphire of .25ct & .02ct of diamonds, there are 2 diamonds on either side of the sapphire. If...

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Asked by
OZGE K

Answered by
SARAH



08/02/2012
Viewed 5 times

Dear Sir/Lady, I am interesting with diamond rings with single stone between 1-2 carats. Even I have found some proper rings in your website. I...


Hi Ozge,we don't have a shop as such, we have a warehouse. Unfortunately security and insurance issues prevent us from allowing you to come...

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Asked by
UNA C

Answered by
SARAH



08/02/2012
Viewed 6 times

0.11CT Diamond 9K Gold Mens Ring Ref. F3392 - size T / EU62 Is this ring available ex stock - if not how long is the...


Hi Una, unfortunately I don't have stock of this ring in a size T. You can order the ring, it will take 6 weeks to...

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Asked by
JOANNE H

Answered by
DEBBIE



07/02/2012
Viewed 10 times

I am wondering if you customize your rings? I am looking for a half band platinum eternity ring in a channel setting with black diamonds....


Hi Joanne

Thanks for your enquiry, but we do not customize or do bespoke jewellery.The nearest to what you require is in the link below but...

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Asked by
SELINA L

Answered by
DEBBIE



07/02/2012
Viewed 7 times

Have you any silver mens eternity rings


Hi Selina

I am not sure what kind of ring you're after, but all Men's rings are in the link below, but not in silver

men's...

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We sell a lot of Tanzanite but for me the diamonds frame this high qualityTanzanite perfectly!


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I love this ring! Its so pretty and the colours are a perfect match for summer clothes!


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These diamond huggy earrings with their pave setting are my favourites as I can wear them all the time - at work or out at night.

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