The Diamond Store - What Our Customers Say

At The Diamond Store we pride ourselves on providing all of our customers with unbeatable value and a first class service.

Listed below are a sample of emails that we have received from our customers who have been impressed enough about our service and jewellery to write in and tell us!

This list does not include the many "short" emails that we recieve such as this one from Peter Dickson - Thanks Gary, You company is a model of how a good web store should be run. Many congratulations. Peter

If you have a question about anything you see on our website please do email us or call us on 0845 084 1200.

Anne Blair - Ruby Ring - This was my first experience of buying jewellery online and probably like many other people I was rather wary of the whole process. I had seen the ring that I wanted at a price I could afford but I was unsure.... Read More

Claire Lewins - Emerald Earrings - I was a little anxious as although I am a frequent internet shopper, I hadn't bought jewellery before. The website was professional looking and appeared to have all right the security features... Read More

Gary Saddler - .4ct Diamond Stud Earrings - Dealing with the Diamond Store was a real pleasure. The website is easy to use and very informative. Once I had narrowed down my choices I called to discuss them in more detail. My call was dealt with politely, efficiently... Read More

Paul Bray - Sapphire Earrings - To be honest, I did not expect to be able to buy this gift over the net as a) I wanted a specific combination of stones and mountings and b) I could not seem to find a site that was relatively easy to search. Read More

James Cox - H/Si Stud Earrings - One look at the diamond store website was enough to make me want to deal with them. It contained everything that me as a 'jewellery layperson' wanted to see on a website - bright, colourful pictures of jewellery..... Read More

Daljit Singh Dulai - Cluster Earrings - I was impressed with the quality of customer service. All of my questions were answered through e-mail, and my order was dealt with efficiently. My wife was extremely happy with the gift, and looked beautiful wearing them. Read More

Peter Mathews - Rubover Stud Earrings - I was amazed when my order arrived at my home address the following day! This was the most impressive service I have ever received and this was during the chaos of all the Christmas deliveries. Read More

Julia Berry - Pink Sapphire Ring - The caring and attentive service by the Diamond Store ensured that I was not left in doubt at any time as to the progress of my order and I was informed by e-mail promptly on despatch. Read More

Cheryl Bostock - Tanzanite Ring - I myself spent many months searching for an emerald and diamond white gold ring at a reasonble price only to find just what I wanted on my fist visit to the Diamond Store. You are literally "spoilt for choice" - which is a great thing! Read More

Andy Lea - Trilogy Pendant - The Diamond Store really got me out of a hole by getting the item to me in lightening quick time by Royal Mail Special Delivery and the presentation box and packaging were first class. Read More

Tony Pearson - Heart Pendant - I was very comfortable with purchasing over the Internet. I was more than satisfied. Gary even emailed my back promptly when I had a couple of queries before making a purchase. Read More

Dafydd Williams - Hoop Earrings - I was impressed with the promptness and personal service from The Diamond Store, and the alternative earrings were received within 48 hours. Read More

Joanne Harris - Multi Gem Ring - I had a lovely surprise when I opened my box from the Diamond Store on Christmas Day. It was a beautiful multi coloured gemstone ring which I had had my eyes on for a while. Read More

Adam Ford - Stud Earrings - May I firstly say Thank you to the Diamond Store, for their help and advice on the the telephone when I was choosing the diamond stud ear rings I bought and sticking to the delivery times they told me. Read More

Ben Cluer - Diamond Stud Earrings - Being a typical male I hadn't a clue which ones she'd like or how much I should spend. I visited various high street stores and wasn't overly satisfied with what they had on offer for the prices they were selling at. Read More

Peter Philips - Diamond Bracelet - What a great decision to go for the bracelet and what an excellent choice to use the Diamond Store. Thanks for making it a great Christmas. The bracelet has not left her wrist since. Read More

Tina Batson - Diamond Heart Pendant - On Christmas morning I was delighted to receive the beautiful floating white gold heart and diamond pendant and necklace from The Diamond Store, a gift purchased by my husband on behalf of my two young sons. Read More

Nick Sykes - White Gold Stud Earrings - I chose the stud earrings as they are a classic design & will continue to be so. I don’t think you can go wrong with should a simple elegant design. They represent timeless elegance, not to mention value for money. Read More

Richard Price - Amethyst Ring - I did a quick internet search for amethyst rings and homed in on the Diamond Store because it had an excellent website which was really easy to navigate and had masses of different rings. Read More

Stefan Pearson - Sapphire Ring - To my surprise I received an instant response from a real person to confirm that the order would be changed. The ring arrived within the time specified so there was no panic ..... Read More

Ron McGlone - Ruby Ring - Chris advised that he would make absolutely certain it was on stock and told me he would call back in twenty minutes, after eight minutes the telephone rang, I heard the words ‘Good news Ron the ring is in stock.... Read More

Jim Cargill - Tanzanite Ring - I am sure that they are quality and represent very good value which will increase as many gem stones become rare and hard to find Also nice to find a safe secure site when purchasing from abroad... Read More

Colin Marshall - Diamond Hoop Earrings - .. can only describe my experience of purchasing jewellery for the first time from the Diamond Store as extremely satisfying, outstanding. I purchased Diamond Hoop Earrings from your excellent on-line catalogue.... Read More

Manish Mangal - Diamond Chandelier Earrings - The best part of the purchase was the communication. From the time of my purchase to the time the Shipment arrived , I got regular e-mails from Diamond Store with an update on the status..... Read More

Stefan Gunn - Platinum Stud Earrings - We discussed the various options available to me such as the size of the diamond and the quality. We also discussed whether to go with gold, white gold and platinum. Again, extremely professional. Read More

Simon Parsons - White Gold Stud Earrings - The packaging the diamonds were in was absolutely amazing.  I personally was really impressed as my boyfriend was too.  The silver bag with the case inside is a very nice touch. Read More

David Haggerston - Solitaire Ring - The ring looked tremendous, and was further improved by the stylish Diamond Store packaging. The look of confusion, followed by absolute joy on her face was a sight to behold on... Read More

Brian Eagle - Amethyst Earrings - I could not have received a better recommendation. The ‘Diamond Store’ website is very easy to navigate, with images of all the jewellery having enlargement facilities allowing a really close view of each item. Read More