Our Customer Service Team works Monday to Friday, 9am - 6pm.
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During this time we aim to respond to ALL emails within 2 hours.
Alternatively, you can call us on 0345 084 1200 or +44 345 084 1200 if calling from outside the United Kingdom.
Outside of our business hours we have on-call staff to take a detailed telephone message from you.
If we receive your email or telephone message overnight, during a weekend or a UK bank holiday, we'll get back to you promptly the next working day.