Help & Advice
What can we help you with?
Exclusive packaging & Presentation
Beautiful presentation of your jewellery is very important to us. We want you to feel delighted when it arrives.
Also on a practical note, we want to give you an optimal way to protect and store your jewellery.
That's why every item we sell comes nestled within one of our luxurious and exclusive gift sets.
The Diamond Store's Exclusive Presentation Set includes:
- An exquisite display box with plush cushioning to protect your jewellery
- The Diamond Store's Certificate of Authenticity with all 18K & Platinum jewellery
- Independent SKD Certificate for all Diamond Solitaire Rings, Studs & Pendants under 0.5 carat
- Independent Certificate from the International Gemological Institute for all Diamond Solitaire Rings, Studs & Pendants over 0.5 carat
- FREE Insurance Valuation Certificate at the RRP
- FREE fact sheet on how to take care of and clean your jewellery
- FREE ringsizer
- FREE luxurious signature gift bag (so absolutely no wrapping necessary!)
- Brochure containing examples of our best-selling items
Find out more about our different types of Jewellery Certificates