If you wish to amend your order, or have important information to tell us, for instance a change of address, then please email us on firstname.lastname@example.org. Please don't forget to include your order number, and a detailed explanation of what you would like us to do.
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If you prefer, you can call us on 0345 084 1200, or if dialling from outside of the United Kingdom, on +44 345 084 1200.
(Please note that outside our business hours, from Monday to Friday, 9am - 6pm, we can receive emails and take detailed telephone messages. Our Customer Service Team will then contact you promptly during the next working day to resolve your query.)