Help & Advice

What can we help you with?

How do I amend my order?

If you wish to amend your order, or have important information to tell us, for instance a change of address, then please email us on Please don't forget to include your order number, and a detailed explanation of what you would like us to do.

If you prefer, you can call us on 0345 084 1200, or if dialling from outside of the United Kingdom, on +44 345 084 1200.

(Please note that outside our business hours, from Monday to Friday, 8.15am - 5pm, we can receive emails and take detailed telephone messages. Our Customer Service Team will then contact you promptly during the next working day to resolve your query.)

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