Looking to buy a special jewellery gift for the happy couple? Whether it’s for the wedding day or beyond, here’s our favourite gifts for the bride & groom.
Looking at purchasing your wedding bands, and wondering whether your styles should complement or contrast? Read all about whether your wedding bands should match your partners’, here.
10 Best creative marriage proposal ideas that will really impress your girlfriend, yet are much easier to plan than you think.
Thinking about proposing, and wondering which knee do you kneel on? Read our guide to proposing, here.
Looking for a good luck charm you can wear daily? Some pendant necklaces are said to have lucky energy – here's the best lucky necklace charms.
You’d be forgiven for thinking that a marriage proposal is dramatic enough in itself, but sometimes such a momentous occasion calls for a bit of extra-special effort.
Active types might be wondering how they can incorporate sports into a marriage proposal – the good news is that there are loads of ideas out there for anyone wanting to attempt an athletic proposal, and not all of them require you to be an Olympic athlete!
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
No products were added to the compare
Order your ring with confidence.
Order our FREE ring sizer today and make sure your ring fits perfectly the first time. Quick, simple, and delivered to your door in just a few days.
Don’t risk the wrong fit. Get your free ring sizer now.
Accurate and easy to use!
