Discover our latest luxury diamond bracelet collections. Timeless tennis bracelets, exquisite gift designs and beautiful bangles that are perfect for any occasion.
Yes, many of our bracelets are available in different sizes to ensure the perfect fit. Product descriptions will list the length and sizing details for each design, and whether it’s available in one standard size or if you can choose.
Some bracelet styles, such as chain bracelets, may allow for links to be added or removed by a professional jeweller. However, diamond tennis bracelets or designs with a fixed stone setting cannot be altered in this way. If you’re unsure, our customer service team can confirm the best options for your bracelet.
Yes, several of our bracelet designs are adjustable, featuring sliding or ball clasps that allow you to tighten or loosen the fit with ease. Adjustable bracelets make great gifts as they suit a wider range of wrist sizes and ensure comfort for everyday wear. If you’re unsure whether the bracelet you’re interested in is adjustable, feel free to reach out to our customer service team (https://www.thediamondstore.co.uk/pages/contact-us).
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
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