Contact us

Opening Times

Typical Response time is around 3 hours within office opening hours.

Our office opening times are from Monday to Friday, 9am to 5pm.

Over the weekend, please email us and we'll get back to you as soon as we can during business hours.

Already Bought an Item?

The fastest way for us to help you with an existing order is by email at customerservice@thediamondstore.com.

To speed up your inquiry please include your order number in the message. We will respond to you as fast as possible within 48 hours.

Registered Trading Address

Regalian Ltd / The Diamond Store
Suite LP64285
20 Wenlock Road
London
N1 7GU
Company Number: 5736216

Please note, we cannot accept returns to this address. For returns, you must follow our returns procedure.