Luxurious Packaging
Beautiful presentation of your jewellery is very important to us. We want you to feel delighted when it arrives.
Beautiful presentation of your jewellery is very important to us. We want you to feel delighted when it arrives.


Whether your jewellery is a gift for a loved one, or a treat to yourself, we know that the quality of the packaging and presentation makes your new piece all the more special. And on a practical note, we want you to have an optimal way to protect and store your jewellery – which is why every item we sell arrives within one of our luxurious gift boxes.
Beautiful packaging needn’t cost the Earth; we’re proud that our sustainable outer packaging is Forest Stewardship Council approved, which means its production doesn’t harm the world’s forests.

Every order arrives ready to make an impression, whether it's tucked under the tree, handed over on one knee, or simply opened on your own doorstep.
From the ribbon to the box itself, every detail is considered, so the moment of opening feels just as special as the piece inside. And with a personalised message option available at no extra cost, you can add a few words that make the gift feel truly yours.

Beautiful presentation of your jewellery is very important to us. We want you to feel delighted when it arrives.
Whether your jewellery is a gift for a loved one, or a treat to yourself, we know that the quality of the packaging and presentation makes your new piece all the more special. And on a practical note, we want you to have an optimal way to protect and store your jewellery – which is why every item we sell arrives within one of our luxurious gift boxes.
THE DIAMOND STORE’S PACKAGING INCLUDES:
A beautiful, cushioned display box to protect & store your jewellery
Dependant on the item purchased, a certificate of authenticity and independent certification regarding the quality of your stone
FREE Insurance Valuation Certificate at the RRP
FREE fact sheet about cleaning & caring for your jewellery
FREE ring sizer included with all jewellery purchases, excluding rings
FREE luxurious signature gift bag (so no wrapping is necessary!)
A brochure showcasing our best-selling items
To keep your surprise safe, the outer packaging that we deliver your jewellery in is plain.
On the outside, our plain postal package does not say The Diamond Store anywhere, nor state what the contents are.
So if you’re buying a gift for someone who lives in the same address as you, your secret will remain safe – as long as they don’t open the package!
On the inside, however, you’ll find your beautiful jewellery, along with our stylish gift presentation set, ready for your special occasion.
Our products’ beautiful outer packaging is made of 100% FSC certified wood and paper, meaning the production of the materials hasn’t hurt the world’s precious forests. We are also working hard to ensure every element of our product packaging is fully sustainable, in the future.
We recognise that sending orders by post comes with its own carbon footprint. That’s why we chose DPD - which handles 99.5% of our shipments - as our principal delivery company. It has electrified 1,500 vehicles in its UK fleet and is committed to their own strategy of zero-emission deliveries, making deliveries as carbon neutral as currently possible.
When you purchase any item of jewellery from our website, you can choose to include a FREE personalised gift message card with your order.
Along with our elegant, free gift packaging you’ll be able to personalise one of our stylish credit card sized gift message cards to include with your order.
HOW DOES IT WORK?
Once you have completed checkout, you’ll reach the Order Confirmation Page.
Here, you’ll be prompted to request the free Gift Message Card.
Simply write your message in the space provided, and submit it. We’ll make sure the card is included with your order.
CAN I WRITE ANY MESSAGE ON THE CARD?
You’ll be able to personalise the card with a message of your choice, up to the space available.
However, we can only print the British alphabet and numbers from 0 to 9, and no special characters or emojis are supported.