Why are jewellery prices increasing?
The cost of precious metals such as gold, silver and platinum has risen significantly in recent months due to global market changes outside of our control. As these materials are fundamental to how our jewellery is made, increased metal costs inevitably impact pricing. While we always aim to absorb these increases where possible, like many other businesses, we have had to make the decision to adjust our prices slightly.
Which metals are affected?
Precious metals across the board have seen increases, including:
These changes affect both fine jewellery and vermeil pieces, as all are crafted using precious metal bases.
Why does this impact jewellery prices?
Precious metals are traded globally, and their prices fluctuate based on supply, demand and economic conditions. When costs rise at source, it becomes increasingly difficult to absorb these increases without adjusting prices.
We work hard to keep our pricing fair and competitive, and price changes are only made when absolutely necessary.
Are you compromising on quality to manage costs?
No. We never compromise on quality, craftsmanship or materials. Our jewellery continues to be made using ethically sourced precious metals, diamonds and gemstones, handcrafted to the expert standards you expect from us.
Why buy now?
Fine jewellery is more than a purchase. It is a tangible asset with enduring value. As material costs continue to rise, buying now becomes not just a meaningful decision, but a smart investment.
Whether you are marking a proposal or another milestone, securing your piece today allows you to lock in current pricing before further market shifts are reflected. In years to come, you will not only cherish the moment it represents, but the value it holds.
WHAT ARE YOU LOOKING FOR?
Why are jewellery prices increasing?
The cost of precious metals such as gold, silver and platinum has risen significantly in recent months due to global market changes outside of our control. As these materials are fundamental to how our jewellery is made, increased metal costs inevitably impact pricing. While we always aim to absorb these increases where possible, like many other businesses, we have had to make the decision to adjust our prices slightly.
Which metals are affected?
Precious metals across the board have seen increases, including:
These changes affect both fine jewellery and vermeil pieces, as all are crafted using precious metal bases.
Why does this impact jewellery prices?
Precious metals are traded globally, and their prices fluctuate based on supply, demand and economic conditions. When costs rise at source, it becomes increasingly difficult to absorb these increases without adjusting prices.
We work hard to keep our pricing fair and competitive, and price changes are only made when absolutely necessary.
Are you compromising on quality to manage costs?
No. We never compromise on quality, craftsmanship or materials. Our jewellery continues to be made using ethically sourced precious metals, diamonds and gemstones, handcrafted to the expert standards you expect from us.
Why buy now?
Fine jewellery is more than a purchase. It is a tangible asset with enduring value. As material costs continue to rise, buying now becomes not just a meaningful decision, but a smart investment.
Whether you are marking a proposal or another milestone, securing your piece today allows you to lock in current pricing before further market shifts are reflected. In years to come, you will not only cherish the moment it represents, but the value it holds.
Item Ref: UD3225
AVAILABILITY: In stock (74 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Silver Lab Diamond Set 1.00ct Tennis Bracelet. This diamond bracelet features 1.00ct of F/VS quality diamonds, set in beautiful sparkling silver. A tennis bracelet is a classic piece to last generations; its timeless design complementing any outfit or...
From £15.11 per month
Item Ref: UG3237
AVAILABILITY: In stock (-4 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Nothing highlights your features better than hoop earrings. With understated glamour, this stylish pair takes you effortlessly from day to evening. Set with dainty diamonds in sterling silver, at exceptional value, this is one of our most popular gift items....
Pay in 3 interest-free
Item Ref: UD3288
AVAILABILITY: In stock (-75 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Diamond Kisses Bracelet With 0.05ct of premium quality diamonds set in the finest 925 Silver. The bracelet features a continual loop of ‘X’ shapes, to represent kisses. The kisses are accented with shimmering diamonds, that sparkle with every...
Pay in 3 interest-free
Item Ref: G4940
AVAILABILITY: In stock (147 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Discover our Aquamarine 0.34CT And Diamond 9K White Gold Pendant Necklace, with 0.34ct of beautiful Aquamarine gemstone, set against 0.02ct of premium quality diamonds. The beautiful pale blue Aquamarine gemstone hangs delicately from the chain, while the gem’s setting is...
Pay in 3 interest-free
Item Ref: AUD3225
AVAILABILITY: In stock (125 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Lab Diamond Set 1.00ct Tennis Bracelet, finished in the finest gold vermeil. A classic for a reason, a diamond tennis bracelet complements any outfit or occasion, and is equally beautiful when worn alone as it is stacked with...
From £15.11 per month
Item Ref: AUD3288
AVAILABILITY: In stock (204 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Diamond Kisses Bracelet, featuring 0.05ct of diamonds set in the finest 18ct gold vermeil. A contemporary twist on a classic tennis bracelet, the diamonds are interspersed with ‘x’s’ of metal, giving it the illusion of twisting around the...
Pay in 3 interest-free
Item Ref: NDI4233U
AVAILABILITY: In stock (175 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our 1.5ct Lab Diamond Tennis Bracelet Claw Set in 925 Silver. This tennis bracelet boasts 1.5ct of lab grown diamonds, set in the finest recycled 925 silver. A classic for a reason, a timeless tennis bracelet complements any outfit,...
From £16.79 per month
Item Ref: ANDH5209U
AVAILABILITY: In stock (24 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Elevate your jewelry collection with the Duo Row Huggie Earrings in recycled 18k gold vermeil. Designed with a total of 0.22ct pavé-set lab-grown diamonds and rhodium tips, these earrings reimagine the classic huggie with a contemporary split style. The design...
Pay in 3 interest-free
Item Ref: ANIE7226-GU
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Uncover the Astra Lab Emerald and Diamond Halo Shoulder Set Octagon Cut Ring, with a 1.50ct emerald set in in 0.25CT of sparkling H/SI lab grown diamonds. The deep-green emerald glimmers particularly beautifully when offset by the halo of diamonds,...
Pay in 3 interest-free
Item Ref: ANDE6271U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our 1.00ct Lab-Grown Full Eternity Claw Set ring in gold vermeil, featuring 1.00ct of lab-grown diamonds, set in the finest gold vermeil. A full eternity of diamonds loops around the finger for endless sparkle, while the minimal claws showcase...
Pay in 3 interest-free
Item Ref: FG23-42RMA
AVAILABILITY: In stock (7 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
The subtle size of these 3mm 18K yellow gold diamond stud earrings makes them a chic choice for wearing both day and night. The Premium Quality diamonds are round cut to enhance fire and dazzle and the yellow gold provides...
From £15.78 per month
Item Ref: G4984
AVAILABILITY: In stock (6 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
This chic necklace exudes elegance and the classic style of the pendant ensures it will look great for many years to come. The necklace features a breathtaking oval cut aquamarine gemstone weighing a total of 2.69CT which is claw set...
From £13.42 per month
Item Ref: ANDI4233U
AVAILABILITY: In stock (133 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Diamond Set 1.5ct Tennis Bracelet, set in the finest 18ct gold vermeil. A classic for a reason, a diamond tennis bracelet complements any outfit or occasion, and is equally beautiful when worn alone as it is stacked with...
From £16.79 per month
Item Ref: ANIH6224-GU
AVAILABILITY: In stock (47 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Discover the Astra Lab 4.60ct Emerald and Diamond Drop Pear Cut Earrings in Silver. A pair of teardrop-shaped emeralds are elegantly suspended from a line of 0.14ct lab grown diamonds, expertly placed across the front of the hoop. The earrings...
Pay in 3 interest-free
Item Ref: NDH5208U
AVAILABILITY: In stock (16 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Elevate your everyday look with the Lab Diamond Row Huggie Earrings in recycled sterling silver. Featuring a total of 0.18ct lab-grown diamonds set in a sleek claw design with rhodium tips, these earrings offer a refined yet modern aesthetic. Perfectly...
Pay in 3 interest-free
Item Ref: ANDE6340U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our Lab Diamond Heritage Grain Ring. This Grain Set Eternity Ring, set in the finest recycled gold vermeil, features 0.15ct of round brilliant lab-grown diamonds in a secure grain setting, blending subtle sparkle with timeless elegance. Perfect as a...
Pay in 3 interest-free
Item Ref: NDE5880U.F.0
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
A wonderful cross-over ring, this delightful design displays two continuous rows of sparkling black diamonds and white, sustainable lab grown diamonds in a sterling silver setting. If you're looking for a stunning diamond gift or a stylish accessory, this ring...
Pay in 3 interest-free
Item Ref: ANID4228-GU
AVAILABILITY: In stock (52 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Discover our Alegria Lab Emerald Pendant 0.75ct in 18k Gold Vermeil, featuring 0.13ct of lab-grown diamonds and a vibrant 0.75ct of lab-grown emeralds in an 18k gold vermeil setting. This necklace showcases a beautifully crafted single clover-shaped centerpiece, symbolising both...
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Item Ref: ANIH6224-UU
AVAILABILITY: In stock (61 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Unearth the Astra Lab Sapphire and Diamond Drop Pear Cut Earrings. These finest 18k gold vermeil hoop earrings – set with 0.14ct of H/SI quality pavé lab grown diamonds – house an impressive 6.80ct of consciously crafted sapphires. The half-eternity...
Pay in 3 interest-free
Item Ref: NIE7226-GU
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Uncover the Astra Lab Emerald and Diamond Halo Shoulder Set Octagon Cut Ring, with a 1.50ct emerald set in in 0.25CT of sparkling H/SI lab-grown diamonds. The deep-green emerald glimmers particularly beautifully when offset by the halo of diamonds, further...
Pay in 3 interest-free
Item Ref: ANID4224-TU
AVAILABILITY: In stock (39 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Unearth the Astra Lab Ruby and Diamond Solitaire Pear Cut Necklace, with a 3.50ct lab grown ruby amongst 0.08CT of H/SI quality consciously crafted lab diamonds. The large pear cut ruby hangs delicately on the finest 18k gold vermeil chain,...
Pay in 3 interest-free
Item Ref: ANDI4242U
AVAILABILITY: In stock (59 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Adjustable Half Claw Set Tennis Bracelet, featuring 0.50ct of lab-grown diamonds, expertly set in premium recycled gold vermeil. The half-set design creates a stunning illusion, giving the appearance of a 2.00ct full-set bracelet - at half the cost....
Pay in 3 interest-free
Item Ref: G4985
AVAILABILITY: In stock (6 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Brilliant blue topaz and dazzling white diamonds come together to form a glamorous necklace which will bring style and elegance to every outfit. The necklace features an oval cut 2.96CT blue topaz which is held in a 9K claw setting...
From £15.11 per month
Item Ref: E5760
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
If you're looking for a statement piece of jewellery then this striking ring is ideal. The 9K white gold band holds 3 shimmering aquamarine stones and 0.02CT of Premium Quality Diamonds. This ring is exceptionally good value for money.
From £21.84 per month
Item Ref: H4255
AVAILABILITY: In stock (40 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Aquamarine is the birthstone for March so these beautiful stud earrings will be a much loved gift for anyone born in this month. The wonderfully iridescent colour of the aquamarine stone is balance by the sparkle of the 0.02CT of...
Pay in 3 interest-free
Item Ref: ANID4228-TU
AVAILABILITY: In stock (42 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Discover our Alegria Lab Ruby Pendant 0.90ct in 18k Gold Vermeil, featuring 0.13ct of lab-grown diamonds and a vibrant 0.90ct of lab-grown rubies in an 18k gold vermeil setting. This necklace showcases a beautifully crafted single clover-shaped centerpiece, symbolising both...
Pay in 3 interest-free
Item Ref: ANDI4253U
AVAILABILITY: In stock (35 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our illusion Heart Shaped Bracelet, a beautiful piece, 18.5cm in length, that brings a fresh and playful twist to the classic diamond tennis bracelet. Crafted from the finest recycled 18k gold vermeil, this bracelet features 0.15ct of premium lab-grown...
Pay in 3 interest-free
Item Ref: UD3289
AVAILABILITY: In stock (63 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Mens Diamond Set 1.00ct Tennis Bracelet, finished in the finest vermeil. A classic for a reason, a diamond tennis bracelet complements any outfit or occasion, and is equally beautiful when worn alone as it is stacked with other...
From £15.11 per month
Item Ref: NDI4253U
AVAILABILITY: In stock (17 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our illusion Heart Shaped Bracelet, a beautiful piece, 18.5cm in length, that brings a fresh and playful twist to the classic diamond tennis bracelet. Crafted from the finest recycled sterling silver, this bracelet features 0.15ct of premium lab-grown diamonds,...
Pay in 3 interest-free
Item Ref: NDE6218U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Add a touch of sophistication to your everyday jewellery with the Interlocking Marquise Ring in sterling silver. This double-band design offers effortless elegance, featuring 0.25ct of shimmering lab-grown pavé diamonds in a regal crown-inspired design. The two bands are cleverly...
Pay in 3 interest-free
Item Ref: ANDE6362U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover the Double Heart Band Stacking Ring, a beautiful fusion of elegance and sustainability. Featuring 0.20ct of lab-grown diamonds, this piece is crafted from the finest recycled gold vermeil. Designed to resemble two rings seamlessly nestled together, it offers the...
Pay in 3 interest-free
Item Ref: B3721
AVAILABILITY: In stock (7 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
This magnificent pair of sapphire stud earrings is displayed in fine 9K white gold. The four-claw setting is designed to show off their beautiful oval cut. This is an ideal birthday, Christmas or Valentine's gift - or the perfect little...
Pay in 3 interest-free
Item Ref: NDI4225
AVAILABILITY: In stock (19 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our 2ct Lab Diamond Tennis Bracelet Claw Set. This tennis bracelet boasts 2ct of lab grown diamonds, set in the finest recycled 9K yellow gold. A classic for a reason, a timeless tennis bracelet complements any outfit, and any...
From £38.66 per month
Item Ref: ANIE7226-UU
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover the Astra Sapphire Halo Shoulder Set Octagon Cut Ring, featuring an impressive 1.90ct lab-grown sapphire, set amongst a 0.25ct halo of sparkling H/SI lab grown diamonds. The timeless octagon cut sapphire sits proud atop the pavé diamond shoulders casting...
Pay in 3 interest-free
Item Ref: ANIE7224-TU
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Unearth the Astra Lab Ruby and Diamond Shoulder Set Pear Cut Ring. The timeless 3.50ct lab grown ruby is set on a half-eternity band of 0.19ct of H/SI quality lab diamonds, which allows for a comfortable fit on the wearer's...
Pay in 3 interest-free
Item Ref: ANDH5219U
AVAILABILITY: In stock (30 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Discover our Hoop Heart Earrings, set in warm gold vermeil, and featuring a total carat weight of 0.22ct (0.11ct per earring) of quality lab-grown diamonds. Distinctively shaped with heart detail design, these hoops showcase diamonds along the front for a...
Pay in 3 interest-free
Item Ref: ANDE5036U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our Masami Round Shaped Pavé Diamond Engagement Ring. This beautiful ring features 0.20ct of premium quality, conflict-free diamonds, crafted in a traditional round diamond shape with side stones, set in the finest 18K gold vermeil. The pavé diamond setting...
Pay in 3 interest-free
Item Ref: NDD3558-47JUU
AVAILABILITY: In stock (46 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Discover our Wanderlust Floating Heart Diamond Solitaire Pendant Necklace, featuring a 0.25ct lab-grown heart-shaped diamond, suspended from a fine silver chain. This necklace is a modern taken on a classic pendant necklace, with the suspension hidden behind the diamond, giving...
Pay in 3 interest-free
Item Ref: C3549S
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover the Amethyst 6.40ct And Diamond 925 Sterling Silver Ring, featuring an incredible 6.40ct amethyst, set alongside 0.01ct of premium diamonds, in a sterling silver band. This incredible cocktail ring makes a statement, and is a perfect special occasion piece....
Pay in 3 interest-free
Item Ref: G4940-C
AVAILABILITY: In stock (11 items)
PRODUCT TYPE: Necklaces
VENDOR: The Diamond Store
Discover our amethyst pendant necklace, featuring 0.34ct of high-quality amethyst and 0.02ct of white diamonds, set in 9k white gold. Amethyst is the birthstone for the month of February, making this a special birthday gift for the Pisces and Aquarius...
Pay in 3 interest-free
Item Ref: ANDE6209U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our Raindrop Ring, handcrafted from recycled gold vermeil and featuring 0.25ct of lab-grown diamonds. This unique ring design creates the illusion of three stacked bands, each adorned with sparkling rubover-set diamonds that resemble delicate raindrops. While the bands appear...
Pay in 3 interest-free
Item Ref: ANDI4246U
AVAILABILITY: In stock (1 item)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our 3.00ct Lab-Grown Tennis Bracelet Claw Set in gold vermeil. This tennis bracelet boasts 3.00ct of lab grown diamonds, set in the finest recycled gold vermeil. A classic for a reason, a timeless tennis bracelet complements any outfit, and...
From £26.88 per month
Item Ref: NDE6201U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our Lab Diamond Duo Curve Stacking Ring in 925 Silver, featuring 0.26ct of ethically sourced lab-grown diamonds, beautifully set in the finest recycled sterling silver. The curve band’s bold yet minimalist design creates the illusion of two separate bands...
Pay in 3 interest-free
Item Ref: NDH5291Y
AVAILABILITY: In stock (18 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Discover our Naomi Heart Cut Lab Diamond Stud Earrings 1.00ct H/SI in 9K White Gold, featuring 1.00ct of lab grown diamonds, set in the finest white gold. Each individual stud spotlights a carat weight of 0.50ct, with an impressive, combined...
From £14.1 per month
Item Ref: AI3662U
AVAILABILITY: In stock (39 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Rainbow Tennis Bracelet, featuring [carat] of gemstones. The Rainbow Bracelet in 18K gold vermeil brings together 18.5cm of Amethyst, Peridot, Yellow Sapphire, Citrine, Pink Sapphire, Green Sapphire, and Blue Topaz for a modern pop of colour. Each gemstone...
From £16.79 per month
Item Ref: ANDE6219U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our 18k Gold Vermeil 3mm Chain Link Ring, pavé set with 0.14ct of lab-grown diamonds. Featuring a seamless chain link design with sparkling pavé-set diamonds, this ring brings a modern edge to any jewellery collection. The on-trend chain link...
Pay in 3 interest-free
Item Ref: NIE7224-TU
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Unearth the Astra Lab Ruby and Diamond Shoulder Set Pear Cut Ring. The timeless 3.50ct lab grown ruby is set on a half-eternity band of 0.19ct of H/SI quality diamonds, which allows for a comfortable fit on the wearer's finger....
Pay in 3 interest-free
Item Ref: ANDL3210U
AVAILABILITY: In stock (27 items)
PRODUCT TYPE: Bracelets
VENDOR: The Diamond Store
Discover our Radiant Wave Vermeil Lab Diamond Bangle, featuring 0.50ct of pavé set premium quality diamonds, set in the finest 18k gold vermeil. This bangle features a half-set design of diamonds, ensuring a comfortable fit on the wrist, while the...
From £15.11 per month
Item Ref: AND-E4263U
AVAILABILITY: In stock (0 items)
PRODUCT TYPE: Rings
VENDOR: The Diamond Store
Discover our Twilight Lab Diamond Half Eternity Ring, with 0.15ct of lab grown diamonds set in the finest recycled 18k gold vermeil. This simple half-eternity ring is the perfect addition to a jewellery collection, slotting in seamlessly amongst a stack...
Pay in 3 interest-free
Item Ref: H4517
AVAILABILITY: In stock (7 items)
PRODUCT TYPE: Earrings
VENDOR: The Diamond Store
Exuding sophistication, this beautiful pair of pearl and diamond drop earrings is crafted in fine white gold. Notably, each earring boasts two pearls - one tear shaped pearl at the end and a round accent pearl at the base. Accented...
From £21.84 per month
Nothing is overlooked: from our signature packaging and prompt
worldwide delivery, to personalised gift messages.
WHAT ARE YOU LOOKING FOR?
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
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