How do you know the jewellery you're buying is real? Here is expert advice from David Merry FIPG at the London Assay Office.
Wondering how to plan a destination wedding? Find the best tips here. Pro destination wedding planner Tara Chapman answers all your big questions.
We went on a mission to find the 10 best celebrity engagement rings of 2019 – plus gorgeous lookalike rings that you can shop RIGHT NOW!
In our interview with Tony Marklew we discover the fairytale touch that makes each wedding that he designs utterly romantic, magical and unique.
Find out what Meghan Markle's wedding day jewellery – earrings, tiara, bracelet wedding ring and a touching "something blue" gift from Harry – looked like.
Kate Middleton VS Meghan Markle jewellery: Which Duchess has the best items from Diana, wedding & personal jewellery, engagement ring & more.
We rate the engagement rings of Brooklyn Beckham, Boris Johnson, Jourdan Dunn, Jeezy and more - plus lookalike ring you can buy.
Love Kate Middleton’s incredible style? Us too – especially her jewellery choices. Learn more about her recent jewellery style, and our suggestions for replicating her looks.
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
No products were added to the compare
Order your ring with confidence.
Order our FREE ring sizer today and make sure your ring fits perfectly the first time. Quick, simple, and delivered to your door in just a few days.
Don’t risk the wrong fit. Get your free ring sizer now.
Accurate and easy to use!
