What's the difference between yellow and white gold? What exactly is white gold made of? And which is better? Here's an explanation of the pros and cons.
Does 18k white gold turn yellow over time? It’s a question we’re asked all the time. Find out the answer, here.
Whether you’re after low-maintenance luxury or timeless elegance, here's how white gold and platinum compare.
Confused about gold vermeil, solid gold, and gold-plated jewellery? Learn the key differences in durability, value, and style.
When choosing an engagement ring, we can focus too much on the stone and lose sight of the metal. Read on, to find out which metal is perfect for your ring.
Many people ask what are the pros and cons of white gold vs platinum jewellery? Learn the difference to help you make the right choice.
Welcome to our curated list of 10 best white gold rings! Highly reviewed and best-selling gifts with dazzling diamonds in white gold.
White gold is a popular choice for jewellery, but what exactly is it? Find out how it is made, how it differs from yellow gold and whether you should buy it.
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
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