Help | How to care for your jewellery
Caring for your jewellery
Jewellery is one of our most cherished and personal accessories.
Knowing how to care for it will help maintain its beautiful and sparkling for generations to come.

GOLD
Take extra care with lower carat gold. It is easily damaged by chlorine-based bleach and cleaning products, which can cause stress corrosion cracking (SCC). It’s always a good idea to remove rings or wear protective gloves when using cleaning liquids and other chemicals.
PLATINUM
SILVER
DIAMONDS AND GEMSTONES
The best way to clean your diamond jewellery is to remove any grease and or dirt with warm soapy water and an old toothbrush. But take care not to clean any stone-set jewellery in a washbasin without the plug in! If any stones loosen they will go straight down the drain.
After cleaning, rinse and dry your jewellery with a lint-free cloth.
Gemstones should be treated in the same way as diamonds.
Pearl jewellery should never be soaked in water. Soaking will damage a pearl’s surface. The safest way to care for pearl jewellery is to take it to a professional jeweller for cleaning and re-stringing.
ULTRASONIC CLEANING
Many jewellery stores now sell small ultrasonic cleaners for home use. However, the vibration generated by the machine is not suitable for all gemstones. It can sometimes shake gems loose or chip them, unless you know about different gem materials and understand when and how to use the ultrasonic cleaner safely.
In our experience, ultrasonic cleaners meant for home use are no more effective than the warm soapy water method. So if in doubt, you may want to stick to this safe and tested method.