Exquisite, sustainable coloured lab diamonds that do not cost the earth.
An exciting new launch, our Elara Collection shines a light on the beauty of sustainable coloured lab diamonds, and places them in reach of us all.
The name Elara honours a new moon that orbits Jupiter – a recent discovery, much like lab diamonds. In Greek mythology, Elara was the lover of Zeus, the god of the sky and thunder. She was also the mother of Tityos, their cherished son born on Earth. A befitting name for a diamond collection that celebrates life and protects our planet.
You’ll find our Elara coloured diamonds available in three bright, light, natural colours: pink, blue and yellow. Pink symbolises love, yellow stands for happiness and blue represents loyalty and truth.
Growing real diamonds in a laboratory is fascinating. State-of-the-art technology allows scientists to mimic the exact way in which natural pink, blue and yellow diamonds form underneath the Earth’s surface. That’s why gemmologists classify all lab diamonds as real diamonds, just like the ones mined from the Earth.
The Elara Collection features a range of contemporary earrings, necklaces and ring designs. You can wear these timeless pieces alone, as matching sets, or stacked with other pieces.
Coloured lab diamonds have a minimal carbon footprint, and all our Elara pieces are set in sustainably sourced white gold, gold or platinum. They are elegant, beautiful, and simply, don’t cost the earth.
DISCOVER THE ELARA COLLECTION.
We want you to feel completely confident when you shop with us. That’s why we offer FREE 30-day returns for refunds and 60-day exchanges across the UK and Northern Ireland.
If you’ve ordered a ring smaller than a size J or larger than a size Q, don’t worry — these are custom sizes, but we’re still happy to offer a free exchange or resizing if the fit isn’t quite right.
Changed your mind? No problem — you can cancel your order anytime before it’s been dispatched.
Just reach out to our friendly team via Live Chat, by email at customerservice@thediamondstore.com, or give us a call on 0345 084 1200 (or +44 345 084 1200 if calling from outside the UK). Please have your order number handy to help us assist you as quickly as possible.
Please note that for rings smaller than size J or larger than size Q, the width may vary slightly (up to 10%) due to the crafting process. If you need any adjustments, we’re happy to help.
If your item arrives damaged or defective, we’ll make it right — fast. We’ll either repair or replace it at no cost to you, or provide a refund once it’s been assessed by our head jeweller.
Our standard returns policy is 30 days to return, and 60 days to exchange.
We stand by the quality of our jewellery. That’s why all our pieces come with a 5-year warranty against defects in materials or craftsmanship. Every item is also fully hallmarked according to UK legislation, confirming its authenticity and origin.
Once we’ve received and inspected your returned jewellery, we’ll process your refund right away and email you to confirm. Depending on your bank or payment provider, it may take 3 to 5 working days to show up on your statement.
We’ll always refund you via the same method you used to make your purchase — whether that was credit or debit card, PayPal, Pay4Later Finance, bank transfer, or another option.
To avoid delays, make sure to include the returns label print-out with your parcel. This helps us identify your return quickly.
We’re proud to say that all our diamonds are conflict-free and fully compliant with United Nations regulations. When you buy from us, you’re choosing ethical beauty.
We’re here whenever you need us.
📧 Email us: customerservice@thediamondstore.com or returns@thediamondstore.co.uk
📞 Call us: 0345 084 1200 (UK) or +44 345 084 1200 (International)
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