The Ella Drop Earrings

Yes, earrings can be returned if they are unworn and still sealed in their original hygiene packaging. This ensures the highest standards of safety and cleanliness. Please check our returns policy for full details (https://www.thediamondstore.co.uk/policies/refund-policy).

Some of our designs, such as statement studs, huggies, or earrings that can be used in cartilage piercings, are sold as singles so you can mix, match, or build your own ear stack. Product pages will clearly state whether the earring is sold as a single or as a pair.

No, we don’t recommend wearing our earrings in fresh piercings. They should only be worn once the piercing has fully healed, as our designs are not intended to replace professional starter jewellery.

Yes, our earrings are crafted from high-quality, recycled precious metals including sterling silver, gold vermeil, solid 18K gold, and platinum. These are hypoallergenic materials and a great choice for sensitive ears.

Our earrings are made with recycled sterling silver, gold vermeil, 18K solid gold, and platinum, all chosen for durability, quality, and beauty. Each product description specifies the exact metal used.

Yes, but we do recommend removing earrings before showering, swimming, or sleeping to keep them looking their best. Our earrings are durable enough to be worn daily – just remember to clean them regularly. Water, soap, and friction can dull the shine of precious metals and diamonds over time. But with the right care, your earrings will stay brilliant for years.

Our earrings feature secure fastenings such as butterfly backs, screw backs, and hinged clasps, depending on the style. Each product description will confirm the fastening, and some will have product photos showing the clasp type, so you can choose what suits you best. If you’re not sure what clasp the earrings you are interested in have, please feel free to get in contact with customer services, who can help advise you (https://www.thediamondstore.co.uk/pages/contact-us).

In most cases, earrings are sold as pairs and not individually. However, if you’ve lost a single earring or need a replacement back, our customer service team may be able to help - just get in touch and we’ll do our best to assist.